Mission Statement

Center for Oral Surgery & Dental Implants – Grand Rapids & Rockford MI

“Our Mission is to provide professional and compassionate care that is safe, valued and accessible.”

Values

  1. Professionalism and ethics guide our actions.
    1. We have advanced training, expertise and certification in our field that is respected by the public and acknowledged by regulatory agencies.
    2. We give priority to the needs and interests of the public over and above our own day to day personal interests.
    3. Our behavior in and outside of the workplace will always reflect professionalism in dealing with others by respecting their dignity.
  2. Compassion is shared with all patients.
    1. We welcome special needs patients and will not discriminate against any group or individual based on differences.
    2. We consider the whole patient when providing care including the economic, emotional, family and spiritual dimensions of a person that may influence their healthcare.
  3. Safety is our primary concern.
    1. We use state of the art anesthesia, monitoring, sterilization and imaging techniques for safety.
    2. Our staff attends ongoing continuing education including CPR and emergency drills.
    3. We use financial and personal health data security safeguards for those we serve.
  4. The value of our enterprise has many facets.
    1. We use cost effective materials and methods of care, and provide patients with treatment options when indicated.
    2. We provide value to our referrals by being an educational resource.
    3. Our fees and insurance participation will allow us to provide safety, value and access for our patients while fairly compensating our employees.
    4. Excess earnings allow for investment in the practice, employee development as well as accommodating access to care.
  5. Access to care for our community is important.
    1. We participate in select State Medicaid as well as Federal Medicare programs.
    2. We participate in charity care programs to eliminate financial hardship as a barrier to care.
    3. We make time in our daily schedule to serve emergency patients.
    4. We look for opportunities to serve more patients thru practice growth and efficiencies.
    5. Our doctors provide essential hospital on-call emergency care as fully privileged medical staff members.